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Terms of Service

Effective March 15, 2026

These Terms of Service ("Terms") govern your access to and use of Ottly ("Service"), operated by Ottly ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of Service

Ottly is an AI-powered business suite designed for solo founders and small teams. The Service includes AI-assisted tools for deep research, content creation, workflow automation, knowledge management, sales automation, and journalism — accessible through web applications at ottly.com and its subdomains.

2. User Accounts

  • You must be at least 18 years old to use this Service.
  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality and security of your account credentials.
  • You are responsible for all activities that occur under your account.
  • One person may not maintain more than one account.
  • You must notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
  • Attempt to gain unauthorized access to the Service or its related systems.
  • Interfere with, disrupt, or place undue burden on the Service or its infrastructure.
  • Use the Service to generate, distribute, or store content that is harmful, abusive, defamatory, or infringes on the rights of others.
  • Use the Service to send unsolicited communications (spam).
  • Upload or transmit malicious code, viruses, or any other harmful technology.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use automated means (bots, scrapers) to access the Service without our prior written consent.
  • Resell, sublicense, or redistribute access to the Service without authorization.

4. Intellectual Property

  • The Service, including its software, design, trademarks, and documentation, is owned by Ottly and protected by applicable intellectual property laws.
  • Content you create using the Service remains your property. You grant us a limited, non-exclusive license to host, store, and process your content solely to provide and improve the Service.
  • AI-generated outputs produced through the Service are subject to the terms of the underlying AI model providers. We do not claim ownership of AI-generated outputs.

5. Payments and Billing

  • Certain features of the Service require a paid subscription.
  • All payment transactions are processed by a third-party payment provider acting as our Merchant of Record. This provider handles billing, payment processing, tax collection and remittance, and issuing invoices and receipts on our behalf.
  • Subscription fees are billed in advance on a recurring basis (monthly or annually) depending on the plan you select.
  • All prices are displayed inclusive of applicable taxes where required by law. The applicable tax rate is calculated based on your location.
  • We may change subscription pricing with at least 30 days' prior notice. Price changes will take effect at the start of your next billing cycle.
  • You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period, and you will retain access until then.

6. Refund Policy

  • New subscribers may request a full refund within 30 days of their initial subscription purchase, subject to the conditions described in our Refund Policy at https://ottly.com/refund.
  • Because Ottly operates on a usage-based model, refund amounts may be prorated based on resources consumed during the billing period.
  • Refund requests are processed through our payment provider.
  • For full details on eligibility, calculation, and exceptions, please refer to our Refund Policy.

7. Service Availability and Modifications

  • We strive to maintain high availability but do not guarantee uninterrupted or error-free operation of the Service.
  • We may modify, update, or discontinue features of the Service at any time. We will provide reasonable notice for material changes that significantly affect your use of the Service.
  • Scheduled maintenance windows will be communicated in advance when possible.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-GENERATED OUTPUTS MAY CONTAIN ERRORS OR INACCURACIES AND SHOULD NOT BE RELIED UPON AS THE SOLE BASIS FOR IMPORTANT DECISIONS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OTTLY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

10. Termination

  • You may terminate your account at any time through your account settings or by contacting us at support@ottly.com.
  • We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if required by law.
  • Upon termination, your right to use the Service ceases immediately. We will retain your data for a reasonable period to allow you to export it, after which it will be deleted in accordance with our Privacy Policy.

11. Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes at least 30 days in advance via email or through the Service. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Nothing in these Terms affects the statutory rights of consumers that cannot be waived or limited by contract under applicable law, including consumer protection laws of the European Union or United Kingdom.

13. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association, except where prohibited by applicable law. If you are a consumer in the European Union or United Kingdom, you retain the right to bring claims in your local courts and to use local dispute resolution mechanisms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact

For questions about these Terms, contact us at:

  • Email: support@ottly.com